Quality

We carry out the Quality Management System that we established and certified in 2006 according to the ISO 9001:2000 standard, and we maintain our respected image at home and abroad by prioritizing product quality and product reliability in all materials and production methods used in production.

Our products are ECE R 67-01 European Quality certified and meet all the requirements of this regulation.
Quality control activities required by the system are carried out at all stages from material order to product delivery.
T.R. in tank production. No sheets other than DIN EN 10120 quality LPG Cylinder Steel sheets of Erdemir factories are used.
The body parts of the tanks are made of forged steel and do not pose a risk of leakage.
Resources from tank manufacturing stages; subjected to X-Ray control for each shift.
Tanks are subjected to 100% hydrostatic pressure test and tanks that fail the test are destroyed.
In the production of conversion equipment, tests that ensure product function and safety are applied 100% during the production phase.

OUR QUALITY POLICY

Our main principle is to satisfy our customers and continue the development of our company.
To be successful;

We must ensure that everyone works with team spirit, love their job and works consciously.

• We must ensure that our suppliers care about quality
• We must contribute to the protection of the environment
• We must maintain and improve our quality,
• We must attach importance to the training of our employees

OUR ENVIRONMENT ENERGY WORKSAFETY POLICY

To use our resources without disturbing the natural balance by complying with the legislation on Environment, Energy and Occupational Health, to save energy in all our activities, to increase the use of renewable energy, to ensure the health and safety of our employees, to provide the necessary resources and information to achieve our goals and objectives, to provide our customers with the most reliable products and the most reliable products. Providing good service is our main principle; To be successful;

We must not harm the environment and human health in all production and service stages, from the design to the supply of our environmentally friendly products,

• We must save natural resources and energy resources by using them effectively and efficiently,
• We must work to reduce waste, dispose of it without harming the environment, reuse, recycle and recover it,
• We must take precautions against pollution at its source, taking into account the environmental impacts,
• We must take precautions against the risks of occupational diseases, accidents or damage, taking into account occupational health and safety risks,
• We must train all our employees and raise awareness of our suppliers and customers in line with our environmental, energy and occupational health and safety goals and objectives,
• We must constantly improve our performance with the participation and satisfaction of our employees.

OUR CUSTOMER COMPLAINT AND CUSTOMER SATISFACTION MANAGEMENT SYSTEM POLICY

As Atiker Holding, our complaint policy is;

To handle our customers’ dissatisfaction and suggestions fairly, objectively and confidentially, and to resolve them as soon as possible without violating legal requirements,

• Not to cause financial losses while evaluating dissatisfaction,
• To provide our customers with different channels so that they can easily convey their dissatisfaction to us,
• To prevent recurrence of dissatisfaction, to continuously improve our system in line with our customers’ suggestions and developing technological conditions,
• To develop the understanding of Customer Focus by meeting the demands and expectations of our customers in the best possible way.